Automated WhatsApp journeys
Trigger smarter messages for every milestone – pickup, customs, ETA, successful delivery, fallback. We customise flows for your operations across Laos.
WhatsApp logistics alerts that keep your Laos customers in the loop.
Fast Tracking Laos automates delivery notifications so retailers can focus on fulfilment. We send real-time WhatsApp updates in Lao or English straight to your customers – from pickup to proof of delivery.
Why it mattersDeliver trust with every shipment
Customer-first localisation
Serve updates in English or Lao, add rich media, and keep tone on-brand. Every notification carries your store name to build recognition and trust.
Analytics that drive optimisation
Track delivery confirmations, read rates, and response triggers so you can fine-tune your logistics partners and service promises.
Simple processFrom your store to their screen in seconds
Sync your orders
Connect Fast Tracking Laos to your POS, eCommerce platform, or fulfilment spreadsheet. We import live tracking data for each shipment.
Craft the perfect message
Design WhatsApp templates in English or Lao. Add delivery details, CTAs, store branding, and support contacts tailored to your business.
Deliver smarter updates
We send, monitor, and escalate WhatsApp notifications. Your team gets alerted when customers respond or need support.
98%
Message open rate
-45%
Support calls reduced
24/7
Automated coverage
Automation logicHow every WhatsApp alert comes together
Our orchestration engine keeps retailer data, carrier movement, and customer expectations aligned in real time. Every notification passes through a four-layer logic pipeline to guarantee accuracy and speed.
Data ingestion
Secure webhooks pull order IDs, parcel checkpoints, and customer language preferences from your systems.
Decision engine
Our rules engine evaluates parcel status, SLA thresholds, and prior responses to choose the right WhatsApp template.
Message rendering
Dynamic fields inject live ETA, courier contact, and branded assets before encryption and queueing.
Response intelligence
Customer replies trigger automated acknowledgements or escalate to your support desk via preferred channel.
Partner with Fast Tracking Laos
Tell us about your logistics operation and we will prepare a tailored WhatsApp automation plan for your brand.
hello@fasttrackinglaos.com